Privacy Policy

1. Data We Collect

We collect the following categories of information:

• Account Information: Username, email address, display name, avatar, and profile bio when you register.
• Discord OAuth Data: Discord user ID, username, discriminator, avatar, and server memberships when you authenticate via Discord.
• Usage Analytics: Pages visited, features used, session duration, browser type, device information, and IP address.
• Cookies: Session tokens, authentication tokens, theme preferences, and analytics identifiers. See our Cookie Policy for details.
• Marketplace Data: Listings you create, purchase history, and seller/buyer communications.

2. How We Use Your Data

Your data is used to:

• Provide and maintain the VEKA platform and its features.
• Authenticate your identity and manage your account.
• Display your profile, leaderboard ranking, and community activity.
• Process marketplace transactions and resolve disputes.
• Send service-related communications (account alerts, event notifications).
• Improve platform performance and develop new features.
• Detect and prevent fraud, abuse, and security incidents.

3. Third-Party Services

We integrate with the following third-party services:

• Directus CMS: Content management for blog posts, pages, and user profiles.
• Discord OAuth: Authentication and server membership verification.
• Analytics Providers: Usage analytics to improve platform experience (data is anonymised where possible).

These services have their own privacy policies, and we encourage you to review them. We only share data necessary for these services to function.

4. Cookies

VEKA uses cookies for authentication, session management, and analytics. For full details on the cookies we use and how to manage your preferences, see our Cookie Policy.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention records).

6. Your Rights

Depending on your jurisdiction, you have the right to:

• Access a copy of the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Delete your personal data (subject to legal exceptions).
• Object to processing of your data for certain purposes.
• Data Portability — receive your data in a structured, machine-readable format.

These rights apply under the Digital Personal Data Protection Act (DPDP Act) India 2023, UAE Personal Data Protection Law (PDPL) 2022, and GDPR-equivalent frameworks. To exercise any of these rights, contact our Data Protection Officer at [email protected].

7. Contact

For privacy-related inquiries, contact our Data Protection Officer at [email protected].